Shipping Methods

$15 Shipping for orders over $59

We now offer $15 SHIPPING across Australia for orders over $59 simply select the "Free shipping" option at check out.

Please note that under normal circumstances your order will be shipped the next business day, after we receive your Order Confirmation. All our shipments with Australia Post are now trackable so you will receive an email from Australia Post confirming you would like to receive updates on the status of your order.

 

Orders under $59

Your shipping charges will appear at checkout and your order will be sent via Australia Post. Minimum order $19

Please note that under normal circumstances your order will be shipped the next business day, after we receive your Order Confirmation. All our shipments with Australia Post are now trackable so you will receive an email from Australia Post confirming you would like to receive updates on the status of your order.

 

How your order is packed

As part of our commitment to reduce waste, we ship our products in recycled boxes; however, we understand that sometimes our customers may want to place orders to be sent to someone special as a gift and would prefer to receive their orders in a new box.

If you would like to receive your order in a new box, just write "new box" in the Customer Note area in the Shipping & Payment Methods step of the check-out process (as shown in the screen-shot below), and we will arrange it. Note that there is an extra charge of $1 per order for this service.

customer note

 

Affiliates

Now you can also purchase a range of Poblano’s most essential Mexican food products at our affiliates premises.

Please see the following page for our current list of affiliates.